Layerthink LLC is committed to providing every customer with a satisfying shopping experience. If you have any questions about your order, we provide a clear and convenient return process.
- Return Requirements
Items eligible for return must be in their original condition, unused, or damaged.
Packaging, labels, and accompanying accessories must be intact.
Items that do not meet return requirements will not be returned.
- Return Period
You can return items within 30 days of receiving them.
Return requests received after 30 days may not be accepted. Please submit your request within the specified timeframe.
- Return Process
Please submit your return request and provide your order information via email:
addisu@layerthink.shop
support@layerthink.shop
We will provide a detailed return address and instructions upon receipt of your request.
Please ensure that you use a reliable method of transport when returning items to avoid losses.
- Refund Method and Time
Once Layerthink LLC receives and confirms the return, we will process the refund as quickly as possible.
Refunds will be processed back to the original payment method or account.
Refunds are typically processed within 5-10 business days, though this time may vary depending on the payment method.
- Return Shipping
Layerthink LLC will cover the shipping costs for returns due to product quality issues.
For returns due to personal reasons, the shipping costs are the customer’s responsibility.