- How do I place an order?
You can select your desired products and complete the checkout process on the website. All orders are processed as quickly as possible after payment is confirmed. - Can I modify or cancel my order?
If you need to modify or cancel your order, please contact us immediately by email at addisu@layerthink.shop
or support@layerthink.shop.
Once an order is processed, it cannot be changed. - How long does it take for my order to ship?
Layerthink LLC strives to process each order as quickly as possible. Specific shipping times may vary depending on the order quantity and processing time. - How do I track my order?
After your order is shipped, we will provide tracking information so you can check the delivery status at any time. - What is our return and refund policy?
You can request a return for eligible items. Upon return, we will process a refund as quickly as possible and the refund will be credited back to the original payment method. For detailed return procedures, please see the “Return Policy.” - How is shipping calculated?
Shipping costs are automatically calculated based on the order information and will be displayed during checkout. - What if the product is damaged or lost?
If the product is damaged or lost, please contact us immediately. We will assist you in resolving the issue and protect your rights. - How can I contact customer service?
You can contact us via the following methods:
Email: addisu@layerthink.shop
support@layerthink.shop
Tel: (339) 212-4831